Explore Hotelkonzept’s Hospitality Solutions
For investors seeking to develop boutique hotels and for hoteliers
seeking to instill new life into their existing property:
Strategic Hotel Consulting
Unleashing Full Potential
An advisory service structured around a fixed monthly retainer — equivalent to the cost of a base-level in-house position — giving boutique hoteliers ongoing access to senior expertise across revenue management, sales & marketing, guest experience, and operations. The goal: to strengthen product, improve profitability, and enhance long-term guest satisfaction.
Site evaluation
We specialise in assessing a site’s potential upsides and downsides, risks, and opportunities. We examine market potential for investors to minimise risk and take well substantiated decisions prior to committing funds.
Business plan & model
Properly modelling the concept and developing the business plan for a boutique hotel or restaurant is crucial. With a vast benchmark and hospitality knowledge our business models and plans enable you to project investments as well as operations allowing you to take solidly grounded, strategic decisions from day one.
(Re-)Conceptualisation & Storytelling
To thrive and engage with your guests and community alike, hotels should be an authentic and true reflection of their natural environment and cultural heritage. We assist you in (re-)conceptualising your hotel and hospitality project ensuring it becomes a destination. We spin the yarn, becoming your culture creator, to ensure your hotel and restaurant converges into a consistent tapestry – your very own and unique story – driving growth and profit while acting as catalyst for your local community.
Sales & Marketing
Designing and implementing market strategies, negotiating contracts, conducting sales visits and product training. Organisation of sales calls, road shows, webinars, fam trips and sales visits and attendance at trade fairs and workshops. Outsourcing of the sales team. We have a wide network of contacts in the world of travel agencies, MICE, leisure and private events.
Hotel Management
Backed by decades of experience and an immaculate track record in managing some of the best boutique hotels in different continents, by a coveted network and up to date with the latest tendencies in human resources, the culinary arts, sales, communication, and technology, we add value as operator of boutique hotels under different management models.
International PR
Stories are one of the most powerful tools you can use to engage and connect with your customers. For global advertising campaigns we partner with Kathleen and the team at KVD COMMUNICATIONS. Not only do they excel at creating stories across a wide spectrum of specialties, but they are also capable of amplifying a message globally. Her reputation for achieving exemplary ROI in print and digital media has been consistently demonstrated and her strategies create long-term engagement and profitability for clients.
Unleashing your hotel’s full potential
Our critical hotel and restaurant analysis discovers untapped potential; additional potential to create value for guests and proprietor alike, resulting in profit growth and guest satisfaction. During our critical analysis we spend three nights at your hotel delivering a detailed and thoughtful analysis with actionable recommendations to unleash its additional potential. For restaurants we deliver our assessment after one or several meals, depending on the operation’s complexity.
Culture & Talent - Employer Branding
We help to create, foster and cultivate your company’s philosophy in order to attract, retain, train and align teams with the value proposition of the business. We focus employees on achieving the specific objectives of their job while supporting their ongoing personalised professional development.
Mystery guest
A fast and effective way to assess your hotel’s performance is through a mystery guest visit. Our experts evaluate the property across communication, service, product quality, and the overall guest experience. You will receive a concise report with practical conclusions on how your property is perceived. Our professional assessments provide an objective view supported by relevant benchmarking. Visits typically last 24 hours, with the report delivered within 72 hours.
Service standard implementation & maintenance
We support hoteliers and restaurateurs in defining, implementing, and maintaining service standards aligned with their goals. We listen to expectations, train teams, and help build a consistent, profitable service culture.
Revenue Management
Maximising revenue through demand-based pricing and channel optimisation remains a major untapped opportunity for many boutique hotels. Selling the right product to the right guest at the right price is both art and strategy. We help implement effective revenue management using advanced tools to unlock substantial profit growth.